Ace of Hua Hin Resort - SHA PLUS

Not much

Way too many stairs and no saftey railsVery dangerous for elderly guests

Great location right by the beach. Clean, lovely service. Felt like had the whole place to ourselves. Spa was good too, wish stayed there longer to explore more options

Only one resturant in the hotel but lots of other ones near by if wanted a change. But menu had lots of options

The Rooms were spacious, modern and clean. Great value for money - Lots of delicious options for breakfast. Delicious coffee and cocktails. Staff very helpful and friendly.

The Ivy restaurant food wasn't great and quite overpriced.

The hotel is beautiful and clean. The rooms are amazing and the breakfast is the best I've had at any hotel. So much choice. All of the staff were extremely helpful and friendly.

Very nice hotel. The breakfast was very good including the seating set up. The breakfast is highly priced. You could eat inside and outside with lovely selections of food. Our pool room was very comfortable and felt 5 star. The main pool was lovely with nice beds and the food was good in the restaurant.

The hotel has some positives, but overall, it lacked atmosphere and certain conveniences. The pool didn’t have any snacks or drinks available, though you could order drinks from the bar and have them brought over. However, service was quite slow, though the staff were friendly.The beach itself was beautiful, but there were a lot of jellyfish, which made swimming less enjoyable. The location is a bit out of the way and very quiet, so we found ourselves heading out each night to explore Hua Hin.Prices at the hotel were quite high, especially compared to a nearby beach bar where drinks were much more reasonably priced. The rooms were great, but the overall vibe of the hotel felt a little lifeless. We didn't have our room cleaned a few days in a row even after asking and leaving the sign on the door. We had to call and finally was cleaned in the evening.Additionally, there was a lack of information provided. For example, we had to find pool towels ourselves, whereas at another hotel we stayed at, staff brought them over and menus were available at each bed. There was also no guidance on the local area, so we had to figure out what to see and do on our own.While the stay wasn’t bad, a bit more attention to detail and service could have made it much better.

I loved the staff, they were wonderful and thankful! The gym was large in size with sufficient equipment!

If your staying long term the breakfast is consistent and good, however, no beef dishes

The swimming pool layout and the beach front are super.room facilities are excellent.

without a car , you can barely go outside to the market or city.the bed lamp in my room was flashing, LED switch are confusing either.

one of the best ever hotel buffet breakfast - immense selection and includes several lunch items as well and reasonable amount changing daily items too. It was very popular as evidenced by the many hotel guests in the huge dining area. The beach was better than I expected. I heard that Hua Hin did not have the best beachs but the water was quite clear and sand was good too. Low tide went out a long way exposing the nice flat sand.

my room was not spotless and the hotel is not brand new even though it looked that way in the photos

The property is absolutely beautiful and atmosphere calm and easy. The rooms are located in various buildings and I do recommend staying in the main four buildings which have easy access to the pool, beach, lobby and restaurant area - the last building (6) is a bit far from the pool and located at the back of the hotel by the parking area. Rooms were exceptional with balcony and all the amenities expected from a five star hotel. Even though it is located a bit outside of downtown Hua Hin the property provides pre booked shuttle services both ways and taking a taxi for the 15minute ride is also cheap and easy.

The pool restaurant and bar area were quite nice although it was a bit disappointing that the top floor of the bar was not in use and not serviced during our stay - quite sad since this would be an excellent spot to enjoy drinks in the sunset. The staff were not as attentive as one would expect from Thai welcoming and hospital reception. Other than that our stay was perfect.

Nice pool area and good breakfast

Too remote. Was advertised looking like it was in the town of Cha-Am

Nice hotel on the beach , Staff were friendly and accommodating.

Our room was in a separate block and was not cleaned to a 5 star standard.

The hotel itself is very beautiful and the location is great. The beach isn’t the best, but if you want a relaxing holiday it’s perfect to just chill by the pool and enjoy the view. Perfect for a relaxing trip, not so much if you are looking for adventure.

The people were all really nice BUT the restaurant staff either forgot our orders or ignored us half the time. If you are vegetarian or vegan, I would not recommend this hotel.

Very nice hotel, with perfect beachfront location. Very friendly staff, clean and fancy facilities. Very nice pool.

Customer Service and delicious breakfast.

Mattress is too soft.

beautiful clean room, friendly staff, excellent breakfast

Choice of western food for breakfast was very poor .Distance to dining room was quite far.

Beach was not clean and presentation was not up to standard. Only one waiter was extremely helpful and was working to please guests, a lot of the others would just stand idle.

Nice room with pool access. Good breakfast. Bell boys are great and would take you to 7/11 Store for provisions and back again in golf buggy, will also take you to bottom of the road where there is a great little Thai restaurant owned by a middle aged couple serving great food really cheaply (must go). Overall a very nice place to just chill out.

No proper bar there, they serve drinks at the Ivy restaurant and for the pool but that’s it, so quite soulless. You are quite isolated there without transport and GrabApp doesn’t really work in Cha Am, though hotel will get you a taxi.

Staff were really friendly and attentive and always greeted us with a smile and provided services promptly when requested. Personal thank you to Oil at reception who helped us plan some trips and activities. We booked the 2 bedroom tropical villa and the size of the rooms were really spacious and the private pool size was impressive. The food at the Ivy restaurant was tasty and we especially enjoyed the freshly cooked seafood.

The room could have been cleaned more thoroughly as we found a couple of dead insects near the curtains. One of the bathrooms had slight mould in the shower but apart from that the resort itself was really clean and tidy. The mosquitos were a nuisance and we had to make sure all doors were kept closed. The wooden decking in the private pool area needs replacing as it was warped and bouncy.

Great facilities and superb locationStaff very friendly

Not much entertainment and no atmosphere at bar as very quiet

Infrastructures building pools

Maybe breakfast, external lateral surroundings